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Your First Fraud Desk

Your alerts have outgrown one person. Who does what, how fast, what a good case looks like, and how every closed case makes the next one easier.

  • Roles: analyst, reviewer, MLRO
  • Response times and one case per customer
  • A sample case write-up
  • Labelling, four-eyes and reports
  • The weekly review, and when to hire

8-page PDF · Kenya and Nigeria · Free

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Inside the guide

Who it’s for

Founders and operations leads at fintechs building their first fraud team.

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